Course on Best practices


  • To increase knowledge on the practical e-commerce best practices to address the challenges outlined in the roadmap
  • To translate the international best practices in e-commerce into a national policy and to adapt them to the national and regional framework
  • To build up SMEs expertise in the field of best practices for e-commerce and to increase their participation in the digital economy

Target Population:

  • Ministries in charge of e‐commerce, Telecommunication/ICT, Trade, Revenue/ Tax/Finance authorities
  • Business wo/men involved in e-commerce
  • NGOs, banks and service providers who want to improve and develop their business in  e‐commerce
  1. Electronic commerce & e-business fundamentals
  2. e-Government
  3. Regulatory framework
  4. ICT tools
  5. Payment
  6. Logistics
  7. Marketing
  8. The way forward